We are proud of our 30-year history, during which time we committed to:

• Always providing a top quality and fashionable product line.
• Building personal relationships with our customers by treating them in a friendly, professional, and ethical manner.

Our longevity is a testament to these business practices. As we continue our fourth decade in business, we are reaffirming our commitment to both our customers and our Associates through our partnership with the Direct Selling Association (DSA). M Studio is proud to be a member of the DSA.

The DSA is the national trade association of the leading firms that manufacture and distribute goods and services sold directly to consumers. Their mission is "To protect, serve and promote the effectiveness of member companies and the independent business people they represent. They also ensure that the marketing by member companies of products and/or the direct sales opportunity is conducted with the highest level of business ethics and service to consumers."

The cornerstone of the Association's commitment to ethical business practices and consumer service is its Code of Ethics. Every member company pledges to abide by the Code's standards and procedures as a condition of admission and continuing membership in the Association. M Studio's commitment to quality, integrity, and the highest ethical standards are in keeping with the DSA's Code of Ethics. M Studio firmly supports and adheres to the Code of Ethics.

For additional information on the Direct Selling Association, please visit their website, www.dsa.org, or call (202) 452-8866.

Our Promise to M Studio Customers.

Consumers doing business with M Studio should expect our Associates to:

• Tell you who they are, why they're approaching you and what products they are selling.
• Explain how to return a product or cancel an order.
• Respect your privacy by calling at a time that is convenient for you.
• Promptly end a demonstration or presentation at your request.
• Provide accurate and truthful information regarding the price, quality, quantity, performance, and availability of their product or service.
• Offer a written receipt in language you can understand.
• Provide his or her name and contact information, as well as the contact information of the company he or she represents.
• Offer a complete description of any warranty or guarantee.

Our Promise to M Studio Associates.

As an M Studio Associate, you should expect us to:

• Provide you with legal and accurate information on the company's pay structure, products and sales methods.
• Refrain from any unlawful or unethical recruiting practice and exorbitant entrance or training fees.
• Base all actual and potential sales and earnings claims on documented facts.
• Abstain from encouraging you to purchase more inventory than you can sell in a reasonable amount of time.
• Repurchase, at not less than 90% of the original cost, any inventory and sales aids you have purchased within the past 12 months if you decide to leave the business.
• Explain the repurchase option in writing.